At SuccessMatrix Academy (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (successmatrix.online), purchase subscriptions, access courses via Tutor LMS, or participate in our affiliate program via Ultimate Affiliate Pro. By using our services, you consent to these practices. If you have questions, contact us at [ support@successmatrix.online].

1. Information We Collect We collect data to provide services, process payments, and manage affiliates. Types include:

• Personal Information: Name, email, phone, address (from WooCommerce registration/checkout).
• Payment Data: Card/bank details (processed via Razorpay/Phonepe— we don’t store full info; see their policies).
• KYC Documents: PAN, Aadhaar, bank proof (uploaded for affiliate payouts ; stored securely for 7 years per RBI/PMLA).
• Usage Data: IP address, browser type, pages viewed (via cookies for analytics; Google Analytics opt-out available).
• Affiliate/Course Data: Referral links, commission earnings, video progress .

We collect this via forms (e.g., signup, payout requests), automatic tools (cookies), and integrations (Woo/UAP/Tutor).

2. How We Use Your Information We use data to:

• Process subscriptions and deliver courses (e.g., auto-enroll in Tutor LMS post-buy).
• Manage affiliates (e.g., track referrals, credit tokens via UAP).
• Send emails (e.g., order confirmations, earnings updates—opt-out via unsubscribe).
• Verify identity for payouts (KYC review before commissions).
• Improve site (analytics; no selling data).
• Comply with laws (e.g., TDS on commissions >₹20,000/year).

3. How We Share Your Information We don’t sell data. Sharing is limited to:

• Service providers (e.g., Razorpay for payments, Google for analytics—bound by contracts).
• Affiliates (your referral data for commissions, anonymized).
• Legal requirements (e.g., government requests under DPDP Act or PMLA).
• No third-party marketing.

4. Data Security We use SSL encryption, secure servers , and role-based access (WP users). KYC files stored in protected folders (7-year retention, then delete). However, no system is 100% secure—we notify breaches per DPDP.

5. Your Rights & Choices Under DPDP Act:

• Access/delete data (contact us; 30 days response).
• Opt-out of emails (unsubscribe link).
• Cookies: Manage via browser settings.
• Affiliates: Request payout data export.

6. Cookies & Tracking
We use cookies for logins, carts, and analytics. Essential (can’t disable); others via consent banner.

7. International Transfers
Data stored in India ; no routine transfers abroad.

8. Changes to This Policy
We update as needed (e.g., new features)—check date above. Continued use = acceptance.

Contact Us
Email: [support@successmatrix.online] | Address: Hyderabad 500018, Telangana].